Scheduling Virtual Appointments

Beth Sertell — Thu, 26 Mar 2020 06:41:53 +0000

We wanted to reach out to pass along some updates in light of the spread of COVID-19.

All therapists at Holistic Consultation are able to offer sessions virtually using our secure, HIPPA-compliant platform called Therapy Notes. It’s face-to-face and operates similarly to FaceTime or Skype–except it is confidential and secure.

If you are interested in online therapy and have not yet filled out the telehealth paperwork, you can find it here. Once your paperwork has been submitted, you will be sent an invitation to join our Patient Portal.

Once you’ve accepted the Patient Portal invitation, you can schedule, reschedule or cancel appointments online. You will also receive an appointment notification. This appointment notification is how you will enter the session at your scheduled time.

Here are the instructions for submitting your online therapy paperwork:

Go to our website: https://holisticconsultationllc.com
Go to the Contact tab on the upper right-hand corner
Go to Client Forms and click “Online therapy form”
From there, it will take you through the paperwork and you can submit once completed.

Some requests from you:

Please let your therapist know if you’d like to cancel your appointments or recurring appointment at this time (preferably within our normally-requested 24 hr timeframe) to allow as many clients opportunities for support as possible.
Unless your therapist hears from you otherwise, they will count on meeting at your normally scheduled day, time, and frequency—just virtually.
Please let your therapist know if you would like to make any changes today, time, or frequency and we will do our best to accommodate.
If you are uncomfortable, uninterested, or unable to do telehealth for the time being, just let your therapist know and you can discuss other options.

As always, please let us know if you have any questions/concerns about any of the above. Please reach out to your support systems (us included) if you are needing or wanting any support. Also, please direct a loved one to mental health care providers if needed.

Want to schedule a 10-minute call with our Intake Coordinator? Check out our scheduling link here.

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Preparing for the unexpected:We are here for you

Beth Sertell — Mon, 23 Mar 2020 05:05:16 +0000

At Holistic Consultation, we feel a clinical and social responsibility to keep our offices open as long as possible and if we must close, keep the office available for staff to offer online therapy.

This also means we are currently moving to online sessions where appropriate. Here are a few FAQs to get started:

Want to schedule a 10-minute call with our Intake Coordinator? Check out our scheduling link here.

How can I get started with online therapy?
The process is simple. You only need a private space, a good internet connection, and a computer or tablet. You also need to complete some additional paperwork before you can begin.
How can I access online therapy forms?
Online therapy forms can be found on our website under the “Client Forms” section at the bottom of every page and on the “Contact Us” page.
A direct link to the forms can also be found here.
Will my insurance cover online therapy? Is the rate and copay the same?
Yes! All of our in-network insurance providers have approved online therapy sessions. Self-pay and sliding fee scale rates are also welcome.

Do your clinicians offer online therapy?
All of our clinical staff now offer online therapy.

What if I want to establish service?
We have expanded our services and are now offering initial visits online.

What if I am not located in Ohio?
If you are out of state, please contact us. Happy to help support you and advocate in whatever ways are needed.

What about group therapy?
We have currently suspended our in-person group offerings.
We are currently working on an online alternative and will reach out when ready.

What if I have another question or need to get ahold of someone?
As of Thursday, March 19^th, all nonclinical staff will work remotely where possible.
This means you can still connect with us and our practice via phone, email, or website rather than in-person during this time. Our administrative staff is still available during normal business hours Monday-Friday 9-5 pm.

Learn more about online therapy here

The post Preparing for the unexpected:
We are here for you appeared first on Holistic Consultation.

online therapy Archives - Holistic Consultation

Scheduling Virtual Appointments

Here are the instructions for submitting your online therapy paperwork:

Preparing for the unexpected:We are here for you